Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Personal information (name, email address, phone number)
• Trading preferences and settings
• Transaction history and account activity
• Device information and usage data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing transactions and managing your account
• Providing customer support and responding to inquiries
• Improving our AI algorithms and trading features
• Sending important updates and security notifications

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data centers and infrastructure

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and review your personal information
• Request corrections to inaccurate information
• Delete your account and associated data
• Opt out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@transcend.money
Address: Transcend Money, Inc.
Last updated: January 2025