Cookie Policy
Learn about how we use cookies and similar technologies to enhance your experience on our platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain features of our AI trading platform.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality and security | Session/1 year |
| Functional Cookies | Remember your preferences and settings | 1 year |
| Analytics Cookies | Help us understand how you use our platform | 2 years |
| Performance Cookies | Monitor and improve our AI algorithms and platform performance | 1 year |
3. How We Use Cookies
We use cookies for the following purposes:
- Authentication and security: To keep you logged in securely
- Personalization: To remember your language, theme, and trading preferences
- Analytics: To understand platform usage and improve our AI algorithms
- Performance: To optimize loading times and trading execution speed
4. Third-Party Cookies
We may use third-party services that place cookies on your device. These include:
- Analytics providers (Google Analytics, etc.)
- Security services for fraud prevention
- Performance monitoring tools
- Customer support chat services
5. Managing Your Cookie Preferences
You have several options to manage cookies:
- Browser settings: Most browsers allow you to control cookies through their settings
- Opt-out tools: Use browser extensions or privacy tools to block tracking
- Platform settings: Adjust your preferences in your account settings
Note: Disabling certain cookies may affect the functionality of our platform and your trading experience.
6. Cookie Consent
By using our platform, you consent to our use of cookies as described in this policy. We will ask for your consent before placing non-essential cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@transcend.money
Address: Transcend Money, Inc.
Last updated: January 2025